Provider check
Confirm your provider first
The City of Tuscaloosa operates the linked AL0001313 system, but a city address alone does not establish the provider for a particular property.
Check the utility name and service address on your bill. If either is unclear, call City Customer Service at 205-248-5500 and ask whether TUSCALOOSA WATER & SEWER (AL0001313) serves the address. The mapped service footprint is an approximation, not address-level confirmation.
Check City news and alerts for posted announcements; it is not a guaranteed live water notice feed. For a service problem, use the City's water and 311 contacts. The AL0001313 system profileholds the dated monitoring records.
Associated Systems
Public water systems linked to this city
The linked AL0001313 profile holds the full annual-report tables and regulatory history. Confirm your address with the utility before treating those records as your provider's.
TUSCALOOSA WATER & SEWER
PWSID AL0001313
System-level profile for Tuscaloosa. Use it to review report-year context, source links, available violation records, contaminant relationships, and limitations.
- System type
- Communities
- Tuscaloosa
- Counties
- County not listed
- Latest CCR
- 2025
Approximate service area
Orient yourself within the mapped service area
Tuscaloosa’s municipal limits, reservoir watershed and water-service footprint describe different things. Start with your water bill or utility account to identify the provider serving your property.
EPA Version 3 contains one matching feature made from multiple mapped areas. EPA describes its method as buffering a lead service line inventory by 150 meters. The resulting footprint helps show the geographic spread of inventory locations; it is not an exact utility-certified service boundary or proof that every property inside it has a connection.
- Boundary provenance
- System Sourced; Lead Service Line Inventory; buffered by 150 meters (EPA’s source labels).
- Original provider
- Not supplied in EPA’s provider field. The linked upstream inventory is a City of Tuscaloosa ArcGIS layer; its item owner uses a tuscaloosa.com address.
- EPA source-record date
- Not supplied by EPA
- Mapped area
- Approximately 180.83 square kilometers
- Snapshot reviewed
This is a preserved EPA snapshot reviewed September 17, 2026. The review date is not the boundary’s creation date. EPA’s population and connection attributes describe its dataset and should not be treated as a live customer count.
Interactive boundary map
Explore the mapped service area
The teal overlay is the reviewed EPA Version 3 snapshot for AL0001313. Move or zoom the map to inspect geographic context; the boundary is not an address-level service guarantee.
Loading the reviewed boundary…
Boundary source: EPA Version 3; source-record date Not supplied by EPA; Approximately 180.83 square kilometers. This preview uses a preserved snapshot, not live coverage. Base-map tiles © OpenStreetMap contributors. Open the official EPA map.
EPA leaves the original creation date and verification-status fields blank. Gaps, overlaps and nearby mapped areas do not establish whether a property uses this utility, another provider or a private well. Confirm a connection with Customer Service at 205-248-5500.
Look up mapped systems near your address
EPA’s national map can search by address, water-system name or PWSID. Use it to identify a possible provider, then confirm service with your water bill, utility account or the utility.
Start with an address
Open the EPA map below. In the search dropdown, leave only ArcGIS World Geocoding Service selected. Enter your address and choose the matching location result.
The other search choices look for system names or IDs and can filter out boundaries during an address search.
Check the mapped provider
Select the shaded service area around the result to open its system name, PWSID and source details. For this provider, compare TUSCALOOSA WATER & SEWER and AL0001313.
A mapped match does not confirm a connection at your property. Private wells and some public systems are not shown; an empty result does not establish that no provider serves the address.
Lookup checked . EPA describes this map as a first step: boundaries can contain errors, and local government is usually the best source for confirming service to a property. Read EPA’s coverage and limitations. This check does not refresh the preserved map snapshot above.
Contact the utility to confirm service · Find the City’s pipe-material lookup
Supplying another water system
Coker Water Authority (AL0001299) identifies purchased water from the City of Tuscaloosa, sourced from Lake Tuscaloosa, in its 2026 annual report covering 2025. The documented direction is Tuscaloosa supplying Coker. Coker also lists three groundwater wells in the Coker aquifer, so this relationship does not make Tuscaloosa its sole source or identify the supply reaching a particular Coker tap.
Coker’s 2026 report, page 1, water sources and additional connections; Tuscaloosa state system record, reviewed September 17, 2026. This is a verified relationship, not a complete wholesale-customer list.
Reservoirs
Where Tuscaloosa’s water comes from
The City’s 2026 Annual Water Quality Report, covering 2025, identifies Lake Tuscaloosa as the primary surface-water source and Lake Nicol as the backup reservoir for TUSCALOOSA WATER & SEWER (AL0001313). Both lakes lie northeast of the city. The report describes Lake Tuscaloosa as a 5,885-acre impoundment of the North River and other creeks, holding over 40 billion gallons.
The report says the City updated its source-water assessment in 2020, identifying and inspecting potential contamination sources in the watershed. Several sites were assigned moderate susceptibility if a release occurred. That describes a potential source-water pathway; it is not a finding that a contaminant reached treated drinking water.
To request the assessment, the report directs readers to Customer Service at 2230 Gary Fitts Street or 205-248-5500. A watershed describes land draining toward a source; it does not establish which utility serves a home. Confirm your provider with your water bill or utility account.
The report lists 25 potential source locations: 20 rated low and five moderate. The moderate entries are Lake Nicol Road at Lake Nicol Dam, Rock Quarry Boat Landing, New Watermelon Road at Lake Tuscaloosa Dam, Sharpe’s Boat Landing and Deerlick West Mine. These are the assessment’s susceptibility categories, not measurements of finished drinking water.
See all 25 assessment locations and their map numbers →
Read the system’s treatment and facility details →
Source: 2026 annual report, page 1, describing 2025 and the 2020 assessment. Reviewed September 17, 2026.
Three reservoirs, different roles
The City’s Lakes Division dates Lake Tuscaloosa to 1970 and Harris Lake to 1929. Harris covers 220 acres and holds approximately 1 billion gallons; Lake Nicol covers 384 acres and holds approximately 3.3 billion gallons, with a spillway elevation of 285.2 feet. The current annual report identifies Tuscaloosa as the primary drinking-water source and Nicol as backup; the historical reports also describe Harris as an industrial supply.
The official pages disagree about Nicol’s history: the City Lakes page says it was completed in 1954, while the utility’s Your Lakes page says it was added in 1956. Neither explains whether these dates describe different milestones. Reservoir storage is distinct from the daily treatment capacity of the two plants.
City lake inventory and utility lake history, checked September 17, 2026. Historical source roles are preserved in the annual-report history.
Protecting the lakes and working along the shore
The July 2026 ADEM inspection marks raw-water quality as varying by season, but source capacity as not varying by season. It marks source-water assessments complete and notes moderate-to-severe potential contamination sources. These checkbox findings do not identify a seasonal treatment schedule, a contaminant reaching customers or a new assessment date.
July 2026 inspection, PDF page 10. The full source assessments remain separate documents.
The utility says the City designated over 1,800 acres around Harris Lake and Lake Nicol as parkland in perpetuity in 2009, protecting source water while supporting recreation. The Lakes Division maintains reservoirs and intake structures, manages shoreline vegetation and debris, places buoys and signs, and responds to spills on or near the water.
Before dredging, removing trees or building structures on City property along the lakes, contact the Lakes Division about its permits and inspections. Its resource page provides the lake permit application, authorized-agent form, dock electrical inspection checklist and electrical datum-plane guidance. These resources concern lake work; they do not establish a property’s water-service provider.
Lakes Division
3650 Lake Nicol Road, Tuscaloosa, AL 35406. Published hours: Monday–Friday, 7 a.m.–3:30 p.m.
205-248-5660 · [email protected]
Lake permits, dock guidance and contacts →
Current City Lakes page, checked September 17, 2026. Older annual reports list a different lake-office phone number; use this current listing. The page does not identify this number as an after-hours emergency line.
Treatment & facilities
Two plants, different filtration methods
The annual report describes five treatment steps at both plants: coagulation, flocculation, sedimentation, filtration and disinfection. The first steps bring small particles together and allow them to settle; filters then remove remaining material. The report says the plants operate 24 hours a day, 365 days a year. Listed capacity is treatment capability, not the amount produced on a particular day.
Ed Love Water Treatment Plant
Listed capacity: 45.7 million gallons per day.
Uses conventional gravity filtration through anthracite coal and silica sand.
Annual report, page 1; capacities also listed on the City treatment page, checked September 17, 2026.
Jerry Plott Water Treatment Plant
Listed capacity: 14 million gallons per day.
Uses pressure-driven membrane microfiltration through hollow fibers.
Annual report, page 1; capacities also listed on the City treatment page, checked September 17, 2026.
After filtration, the report says water receives chlorine as sodium hypochlorite, then enters an on-site clear well. This storage gives the disinfectant contact time before the water is pumped into the distribution system. This is the report’s treatment description, not a current operational or household-water finding.
Fluoridation and corrosion control in the historical reports
The 2018 edition describes fluoride addition at both plants. At Ed Love, it identifies lime for pH adjustment and zinc polyphosphate for corrosion control; at Jerry Plott, sodium hydroxide adjusts pH and zinc phosphate is added. It also describes Ed Love’s occasional sodium permanganate use for iron, manganese, taste and odor. These dated chemical descriptions add context to monitoring results; they do not establish today’s dosing target or operating settings.
Historical treatment report. See the annual history for the original report and source-period limits.
Treatment documented in the July 2026 inspection
ADEM’s inspection lists hypochlorite, chlorine dioxide, corrosion inhibitor, sodium permanganate and fluoride at both plants. Ed Love’s form also marks lime and “PAC”; Jerry Plott’s marks caustic and lists poly aluminum chloride. The Ed Love rapid-sand filtration entry gives 6 gallons per minute per square foot. These are dated inspection entries, not household dosing instructions; the form does not state a fluoride target.
The inspection marks corrosion control implemented, required optimal water-quality parameters at the entry point, and those thresholds maintained. A separate question asking whether the system is “deemed optimized for corrosion control” is marked N/A. The annual report describes ADEM-designated optimal corrosion control; the underlying designation and parameter values are needed to explain that difference fully.
July 2026 inspection, PDF pages 7–8, 13 and 17. The chemical lists supplement the annual report’s simpler treatment narrative.
The 2026 annual report lists 725.10 miles of mains at least 4 inches in diameter, 13 water storage tanks and 10 booster pump stations. See the full distribution inventory and plant contacts.
What the state facility inventory adds
ADEM’s facility listing contains 61 records: 12 conventional filters, seven membrane filters, six basins, four intakes, two treatment plants, 14 pump-station records, 14 tank records, a common header and the distribution system. It marks 56 records “A” and five “I.” These database entries are distinct from the annual report’s physical inventory: for example, 12 pump records carry “A,” while the 2025 report lists 10 booster pump stations.
The five “I” records are Lake Harris intake, the Lake Tuscaloosa intake labeled for Jerry Plott, Rice Mine and Riverchase pump stations, and Yacht Club tank. The same listing marks Jerry Plott’s treatment plant “A.” These codes do not explain whether equipment was retired, replaced, recoded or temporarily unavailable; do not infer that the plant has stopped operating.
Review the state’s named facilities and identifiers →
ADEM Water System Facilities, independently matched to public PWSID AL0001313 and state internal record 880. The annual report and state database have different scopes and update cycles; the underlying records are needed to explain differences.
Plant checks on the inspection date
The July 2, 2026 inspection includes separate raw, settled and finished-water control tests for Ed Love and Jerry Plott. Both finished-water fluoride entries read 0.700 or .700, while finished-water pH is 7.38 at Ed Love and 7.50 at Jerry Plott. The table does not print concentration units for these columns. The entries are preserved as printed and are not presented as confirmed dosing targets or household measurements.
Review all inspection-day control-test entries and their limitations →
Flushing and distribution operations
The July 2026 inspection marks routine flushing to reduce water age, a formal flushing program and automatic flushers as present. It also marks the ability to isolate sections during breaks or emergencies. A formal leak-detection program is marked N/E, so this form does not establish whether one exists. Contact the utility or 311 about work near your property; the inspection does not provide a neighborhood flushing calendar.
The form marks no significant outages and no boil-water notices during its preceding 12-month review period. That historical entry is not a current advisory status. The same form records 27% average water loss; see the inspection findings and corrective-action context.
July 2026 inspection, PDF page 46. The form’s water-loss prompt prints “<15% recommended”; its findings page uses “no more than 15%.” Both describe a recommendation, not a contaminant limit.
Meter upgrades: what customers should expect
The City has contracted ENVOCORE to install Advanced Metering Infrastructure (AMI) across its service area. The utility describes remote meter readings and improved leak identification as program benefits. Meters measure when and how much water is used, not how it is used. The program description does not establish installation status at your address or promise a lower bill.
Before and during installation
The City says customers receive a postcard before their area’s upgrade. Residential customers do not need to be home. Clear a path to the meter box and trim overgrown landscaping. ENVOCORE installers arrive in marked vehicles and uniforms; if water must be shut off, they knock and check for water use first.
Most upgrades take 15–45 minutes, Monday–Friday, 8 a.m.–5 p.m. A doorhanger follows installation. These are typical arrangements, not an appointment for a particular property.
Official AMI installation guidance, checked September 17, 2026.
After the meter is upgraded
The City recommends leaving the meter-box lid closed because it is connected to AMI components; opening it can cause damage and possible customer repair costs. It says new meters are manufacturer-tested and that older meters can lose accuracy with age.
For temporary air or discoloration after installation, the utility suggests running cold water from a fixture without a screen, such as a bathtub faucet, for about 30 seconds. This is installation-specific guidance, not a water-quality determination for your home or a sampling instruction. If the concern continues, contact Customer Service at 205-248-5500.
Official AMI questions and answers, checked September 17, 2026.
System investment
Capital plans and neighborhood work
The City’s April 17, 2023 water-and-sewer capital proposal identifies drinking-water work at Ed Love, Jerry Plott, Bowers Tank and Old Montgomery Highway, alongside meter and distribution-instrumentation upgrades. It is a dated funding proposal, not a construction-completion record. Its combined water-and-sewer totals include wastewater work and should not be described as spending entirely on drinking water.
Major drinking-water entries include a $12,000,803 Ed Love raw-water pump-station allocation under supplemental drinking-water revolving funds, a $10 million Jerry Plott expansion proposal and $2.5 million for raw-water line assessment and rehabilitation. The latter two appear in the proposed FY2024 ten-year-plan bond schedule. The source does not give construction completion dates or establish a new operating capacity.
See the dated project allocations and funding distinctions →
FY2023 Annual Capital Projects Proposal, pages 4–5, reviewed September 17, 2026. The schedule labels its future bond funding “2024 Bond Issuance – WS 10 Year Plan.”
What the newer budget says
The mayor’s recommended FY2027 budget continues to list completion of the first and remaining portions of the ten-year water-and-sewer capital plan as goals. It reports initiative progress of 75% and 50%, respectively, and 90% for Phase 3 of AMI. Those are the recommendation’s program-level progress entries, not verified completion percentages for the individual projects above or proof that a particular meter was replaced.
FY2027 mayor-recommended budget, pages 203–204. Recommendation status is preserved; adoption and individual project completion are not inferred.
Ask about work near your property
For the current scope, schedule or access effects of a named City capital project, contact the Office of the City Engineer at 205-248-5380 or [email protected]. The City identifies that office as managing capital projects and infrastructure improvements. For an operational water concern or a non-emergency service request, use the utility and 311 contacts. A project list is not an outage map or a notice that work affects your address.
City Engineering responsibilities and contacts, checked September 17, 2026. The utility’s project page separately highlights service-line inventory and AMI.
Customer help
Reports, questions and language assistance
For help with this system, identify TUSCALOOSA WATER & SEWER and PWSID AL0001313. Have your service address and water bill available so staff can confirm the serving provider.
Get a paper report or Spanish assistance
The annual report directs requests for additional paper copies to Customer Service, 2230 Gary Fitts Street, on the first floor of City Hall Annex III. The current City water page distinguishes lobby hours of Monday–Friday, 7:30 a.m.–4:30 p.m., from drive-through hours of 7 a.m.–5 p.m. For Spanish translation help, it lists the same customer-service number.
Customer Service: 205-248-5500Annual report, page 1 and current City water page, checked September 17, 2026. The report gives broader office/drive-through hours of 7 a.m.–5 p.m.; use the current lobby hours above and confirm before visiting. A translated document or another accessible format is not guaranteed by this listing.
Ask a water-quality question
The report lists Water Quality Program Manager Anissa Merriweather at the Ed Love plant for additional information. The current treatment page also lists that plant number and offers general questions and advance-notice tour requests by email.
[email protected]Annual report, page 1 and City treatment page, checked September 17, 2026. A staffed laboratory does not by itself establish a public household-testing service.
For help reaching the right City department, the report lists Tuscaloosa 311: dial 311 within city limits or 205-248-5311. It gives call-center hours of Monday–Friday, 7 a.m.–7 p.m. Follow current official utility instructions for urgent notices; this page is not a live alert service.
Submit and follow a service request
No water after hours
The City’s Water & Sewer FAQ directs after-hours no-water calls to Ed Love Plant, 205-248-5630. During customer-service hours, check account or payment questions with 205-248-5500. The FAQ identifies Water Distribution, 205-248-5952, for a water-line break or leak.
Official FAQ, Water & Sewer: “My water is off”, checked September 17, 2026. This is the published contact route, not a guaranteed response time or a finding about the cause.
Request an accessible format
The City’s accessibility statement says information on its website can be supplied in an alternative format upon request. Email [email protected] or call 311 / 205-248-5311. Identify the water report, its year and the format or access barrier you need addressed.
City alternative-format request policy, checked September 17, 2026. The policy does not name specific formats or a turnaround time. Spanish report help remains available through the annual report’s Customer Service contact.
The current 311 page identifies water and sewer as request categories. You can call, use its online form or use the free Tuscaloosa 311 app. The receiving department reviews the request, assigns and schedules work, and sends status updates if you provide an email address. Completion times vary by request type. The call center is closed on City-observed holidays.
Submit a non-emergency water or sewer service request →
Official 311 process, checked September 17, 2026. This is a non-emergency channel; an online submission does not establish immediate dispatch.
Find City announcements
The City offers an email news-release subscription through its News Alerts page. Use it to follow City announcements, and read any utility notice for its affected area, dates and specific instructions. The subscription page is a general news service; it does not promise delivery of every outage or drinking-water advisory.
Official subscription page, checked September 17, 2026.
Drought information and local restrictions
Alabama’s Office of Water Resources publishes drought declarations and coordinates drought monitoring. Its regional drought information does not, by itself, establish a watering restriction for an AL0001313 customer. We have not verified a current Tuscaloosa utility restriction stage or an address-specific watering schedule in the reviewed utility pages. Ask Customer Service about restrictions before relying on a regional map or an older notice; absence of a posted result is not confirmation that no restrictions apply.
For general water conservation, ADECA recommends running clothes washers and dishwashers with full loads, turning off water while brushing teeth or shaving, and using a shut-off nozzle instead of leaving a hose running. These are general state tips, not a Tuscaloosa emergency order or a substitute for instructions in an active utility notice.
Official Alabama drought planning and declaration resources and ADECA conservation guidance, checked September 17, 2026. Local operating instructions must come from the serving utility.
Service-line materials
Check the pipe serving your property
The City’s official inventory page says it examined 55,508 privately owned service lines during summer 2024. It reports no lead lines identified and 14 galvanized-steel lines requiring replacement. This describes that inventory and its stated scope; it does not identify the material at an address you have not looked up or describe every fixture inside a building.
The live City map layer, checked September 17, 2026, contains 55,683 records with separate customer-owned and system-owned fields. One customer-owned record is classified “Galvanized Iron/Steel - Requiring Replacement”; none of the returned system-owned material categories carries that label. No lead or unknown material category was returned in either grouping. These are the map’s classifications, not independent proof of pipe material or a completed replacement program.
The map snapshot and summer 2024 summary have different dates and totals. The newer count is not used to rewrite the older inventory or infer why it grew. Verification-method fields are blank for 25,140 customer-owned and 25,135 system-owned records; a blank does not establish that no verification occurred. The most common populated method is “Visual.”
Compare all material and verification-method categories →
City “Customer/System-Owned Symbols” layer, reached through the official inventory app. Snapshot date is our retrieval date, not a utility-certified inventory revision date.
Look up an address
Open the City’s searchable inventory map, enter an address or street, and select the matching suggestion. The address popup locates the address; it does not show pipe material. Clear the search overlay while keeping the map position, then select the service-line symbol for the property. Its “Water Service Line Materials” popup separates customer-owned and system-owned material. Confirm the correct symbol with the utility if the property or connection is unclear.
For a multi-unit dwelling, the City directs customers to call 205-248-5601 to determine the line material. Confirm a missing result with the utility.
Open the official service-line inventory →The linked page embeds the City’s public ArcGIS “Water Service Line Inventory App (Classic).” Address search, suggestion selection and a two-ownership-side material popup were tested September 17, 2026. This interaction check does not verify a particular customer’s connection or the inventory’s material determination.
Replacement progress has a date
The 2026 annual report says 13 of the 14 galvanized lines identified in 2024 were replaced in 2025. The inventory landing page still describes coordination with all 14 property owners. The September 2026 map query still classifies one customer-owned line as requiring replacement. These sources do not provide its replacement schedule or a completion certificate.
ADEM’s October 23, 2024 acknowledgment records receipt of the inventory in the correct review format on October 11. Receipt is not final approval or independent verification of every material classification. The letter requires public access and explains notifications for customers with lead, galvanized-requiring-replacement or unknown lines; it does not report Tuscaloosa-specific category totals.
ADEM inventory acknowledgment. The eFile index dates this record October 22; the signed letter itself prints October 23, 2024.
2026 report, page 2 and inventory landing page. A replacement-completion date and updated material for the remaining line require confirmation.
How the utility controls corrosion
ADEM’s archive includes an October 18, 2010 utility email forwarding a supplier’s October 8 recommendations for CedarClear 420, a high-orthophosphate, low-polyphosphate blend. This is historical supplier advice submitted to the agency, not the agency’s approval or evidence of today’s product, dose or operating targets.
ADEM record: October 18, 2010 email with October 8 supplier attachment. The archive labels it “Corrosion Control Minimum Standards”; the actual attachment is titled “Corrosion Control Recommendations.”
The annual report describes pH adjustment and phosphate-based corrosion inhibitors, calls this ADEM-designated optimal corrosion-control treatment, and says the City monitors ADEM-set water-quality parameters daily. It describes tap sampling for lead and copper at designated sites every three years. The report’s treatment description does not establish conditions in a particular home; its August 2023 tap statistics are explained in the detailed monitoring section.
Report page 2. The underlying ADEM treatment designation and parameter limits remain separate records. Newer August 2026 individual lead/copper samples are now available in the state submission history. The report directs requests for complete lead-tap data to [email protected].
Minerals & household use
Water hardness by sampling location
ADEM’s latest listed total-hardness samples for this system were collected July 14, 2026. The state reports 37.800 MG/L at “ED LOVE WTP FIN,” 20.500 MG/L at “JERRY PLOT WTP” and 8.10 MG/L at “LAKE NICOL,” under analyte 1915, “HARDNESS, TOTAL (AS CACO3).” MG/L means milligrams per liter; the analyte specifies the calcium-carbonate basis.
Keep the locations separate: the Ed Love label explicitly identifies finished water, the Jerry Plott label names the treatment plant, and Lake Nicol is a source-water location. These are dated samples, not an address-level result, a system-wide average or a current softener setting. Ask the utility which plant or blend serves your address before using a measurement for household equipment.
Hardness describes dissolved minerals and is separate from drinking-water compliance. The source gives no soft/moderate/hard classification for these results, so none is assigned here. Calcium, magnesium and alkalinity are different measurements; this section does not substitute one for another or infer hardness from a single mineral.
ADEM’s total-hardness sample history for AL0001313, reviewed September 17, 2026. The complete returned history contains 118 samples from January 18, 1988 through July 14, 2026. One sample also includes a separately labeled calcium/magnesium-hardness row, preserved below.
Explore the complete hardness history by sampling location →
At your tap
Ask about testing and water-quality concerns
If you are concerned about lead and want your water tested, the annual report directs you to the City Water Business Office at 205-248-5500. Ask what testing is available for your address, how to obtain a sampling kit, whether there is a fee, and how to collect and return the sample. The report does not specify a price, turnaround time or collection protocol.
Explain the problem you are seeing
Have your service address, account information and the time the concern began ready. Describe whether it affects cold water, hot water or both, and one fixture or several. Contact Ed Love Water Treatment Plant at 205-248-5630 for water-quality questions, or use Tuscaloosa 311 at 205-248-5311 to reach the appropriate City department.
Contact destinations: City treatment page and report page 1. The details to have ready are practical preparation, not a utility-published complaint form or response-time promise.
School and childcare sampling
The annual report says schools and licensed childcare facilities can request lead sampling and directs readers to their school or childcare facility for potential results. It does not identify participating buildings, sampling dates or building-level results. Ask the facility which fixtures were sampled, when, and what follow-up occurred.
Report page 2. This is the report’s program description; participation and results for individual facilities remain unverified.
The report explains that lead can come from service lines and household plumbing, that exposure can vary over time, and that a non-detect from one sample does not establish every tap’s condition. It advises cold water for drinking, cooking and preparing baby formula; boiling does not remove lead. For sampling instructions, follow the utility or laboratory’s directions rather than adapting general flushing advice.
Report lead-health discussion and EPA lead information. Contact a health-care professional about personal health concerns.
Local decisions
Follow water issues at City Council
Tuscaloosa’s municipal water service is operated by the City. The current Council page lists regular meetings every Tuesday at 5 p.m. in the second-floor Council Chambers at City Hall, 2201 University Boulevard. Committee meetings begin Tuesday afternoons at 1:30 p.m. in the Daugherty Conference Room. Special meetings have separate agendas.
The City says Council meetings are open to the public except executive sessions under the Alabama Open Meetings Act. Check the posted agenda and meeting details before attending. The annual report encourages participation on drinking-water matters and lists the City Clerk at 205-248-5010; the current Council office lists 205-248-5021.
Council meetings and contacts →
Official agendas and meeting records →
Current City Council page and agenda portal checked September 17, 2026; 2026 report, page 1. Meeting-specific participation procedures and accommodation arrangements should be confirmed with the City.
Monitoring context
What Tuscaloosa’s latest report measures
The City’s 2026 Annual Water Quality Report covers January–December 2025 for AL0001313. Its lead-and-copper tap results come from August 2023, and its UCMR 5 results cover November 2023–August 2024. Keep these periods separate when comparing results or asking the utility a question.
Lead and copper: two different statistics
The tap table prints a highest lead result below 1.0 ppb and a highest copper result of 0.068 ppm. Its note gives 90th-percentile results of below 1.0 ppb for lead and 0.056 ppm for copper, with zero tap sites exceeding the printed action limits. A 90th percentile describes the sampled group; it is not the highest result or a measurement from every home.
August 2023 tap monitoring, report page 2. The separate water-treatment-plant copper row is not a household tap sample. The report prints a lead action-limit cell of 10 ppb; this reproduction does not establish the standard applicable in August 2023 or current law.
PFAS and lithium: what ND tells you
The UCMR 5 table lists 29 PFAS analytes and lithium, all with a highest-level cell of ND (not detected). Each has its own minimum reporting level (MRL). PFAS units are ppt; lithium is in ppb. ND is not zero, and the MRL is a laboratory reporting threshold, not a legal limit or a household-water conclusion.
The report narrative lists sampling on November 27, 2023; February 8, May 9, June 17 and August 20, 2024. The annual table does not give individual sample results. The separate EPA monitoring section preserves all 240 sample-level records from the final UCMR 5 release.
Read the table notes before comparing numbers
The detailed table prints turbidity of 1.037 NTU with a “No” violation cell. Its note attributes the June 19, 2025 reading to equipment error and says ADEM treated it as an operational deviation, not a treatment-technique violation. That is the annual report’s account, not an independently retrieved regulatory determination. The report also gives a highest monthly filter average of 0.084 NTU and a lowest monthly percentage meeting the limits of 99.97%.
The report’s summary inventory and detailed tables do not always match: chlorine dioxide is 650 ppb in the inventory versus 790 ppb in the detailed table; haloacetic acids are 50 ppb versus a highest locational running annual average of 44.3 ppb; total trihalomethanes are 83 ppb versus 67.3 ppb on that average basis. Use each number with its own table label. The report does not explain the chlorine-dioxide difference, and the different statistics cannot be combined into a trend.
The report's other monitoring narrative describes earlier PFAS testing at both plants on March 30, 2021, and routine Cryptosporidium/Giardia source-water monitoring at Lake Tuscaloosa and Lake Nicol. Those non-detection statements lack individual results or reporting limits in the report; they do not establish water conditions at your tap. Its general health guidance directs people with weakened immune systems, some older people and infants to their healthcare providers, and gives EPA's Safe Drinking Water Hotline at 800-426-4791.
Check the system's result tables and report notes →
Source: City of Tuscaloosa 2026 annual report, page 2. Original source bytes rechecked September 17, 2026 against the preserved report. These are historical public-system records; they do not determine conditions at a particular tap.
Annual history
Read earlier reports in their own context
The City archive has annual editions from 2017–2026, covering reporting years 2016–2025. Use the reporting year and each table's sampling period when comparing them. The 2018 monitoring gap, 2022 HAA5 notice and 2023 turbidity event below explain three important changes; the system page has the original rows and notes from each edition. Historical notices do not replace current utility notice and contact channels.
The 2024 report lists 720.30 miles of mains, 14 tanks and 26.4 million gallons of storage. The 2025 reporting-period inventory lists 725.10 miles, 13 tanks and 22.3 million gallons. The reports do not explain that storage difference, so it is not evidence by itself that capacity was removed. Likewise, different sample periods, statistics and units must remain separate when comparing contaminant results.
2018 monitoring gap
The 2019 annual report says required turbidity monitoring was incomplete on July 10, 2018, so the utility could not be sure of water quality during that time. A monitoring gap is different from a measured exceedance. The report also describes lead/copper testing at 107 homes with no detectable lead; that statement does not establish conditions in every home.
2022 HAA5 notice
The 2023 annual report includes a historical HAA5 notice for January–March 2022: a locational running annual average of 0.061 mg/L at 1534 Derrick Road, above the 0.060 mg/L limit. Its annual table separately reports an average of 33.3 µg/L, a 0.0–57.0 range and “Yes” in the violation column. Those statistics describe different calculations. The notice described flushing and treatment testing to reduce disinfection by-products; it is not a current advisory.
2023 turbidity and notification history
The 2024 annual report describes an August 2023 turbidity treatment-technique violation and failure to notify within 24 hours. Its turbidity row nevertheless prints “No.” The report says subsequent monitoring and follow-up did not indicate contamination and Ed Love disinfection was not interrupted; those are attributed historical statements. The state detail separately records compliance achieved on September 28, 2023 and an analysis result of 1.152 NTU; see the regulatory-history section for the dated actions, reviewed September 6 agency letter and unresolved numerical difference. The letter's attached notice and certification templates do not establish delivery to customers. This historical report is not a current advisory.
The 2024 report’s fluoride row illustrates why the notes matter: its highest-value cell says 0.060 mg/L, while its range says 0.57–0.60 and the primary inventory says 0.60. The detailed system history preserves all three. Its lead-and-copper table is separately dated 2023; those cells should not be substituted for the later report’s household-tap statistics.
Read historical tables, notes and source differences →Sources: official annual-report archive, 2025 edition covering 2024 and 2026 edition covering 2025. The 2020 gross-alpha range has one unreadable digit in the published image. Its cell is marked in the 2020 records rather than guessed.
Unregulated monitoring
PFAS and lithium: the complete UCMR 5 record
EPA's final UCMR 5 release lists 240 results for AL0001313from the Ed Love and Jerry Plott plant entry points, collected between November 2023 and August 2024. All 29 PFAS analytes and lithium are marked below their own reporting levels. Lithium is not PFAS, and a result below a reporting level is not a zero measurement.
These plant-entry samples cannot tell you what is at your tap today. If you want to compare a particular analyte, use the system records for its facility, collection date, units and reporting level.
Compare PFAS and lithium results by plant and date →
EPA UCMR occurrence data, July 2026 final release, retrieved September 17, 2026; EPA data summary and field definitions, pages 2, 6 and 17. These are the results for AL0001313 in that release; other monitoring programs are covered in their own sections. The utility’s “Zero Forever Chemicals” wording is not adopted as a finding of chemical absence.
Bills & customer programs
Understand charges and ask about leak relief
The City’s linked schedule is effective October 1, 2025, checked September 17, 2026. Water bills combine a meter-size administration charge and consumption charges; sewer and other billed services are separate. The smallest printed meter category has a $14.78 water administration charge and $17.14 sewer charge, totaling $31.92 before the schedule’s water-administration tax and consumption charges.
The schedule prices water at $3.609 and sewer at $4.450 per 100 cubic feet. Its residential sewer note caps billed consumption at 2,500 cubic feet. The billing page describes meter units of 10 cubic feet, equal to 74.8 gallons; compare quantities on the same basis before checking a bill. The schedule’s 4% tax note applies to water and Rural Water Authority administration charges.
The separate police-jurisdiction schedule lists $4.511 for water and $5.563 for sewer per 100 cubic feet. Its smallest administration category totals $39.91 ($18.48 water and $21.43 sewer), before applicable tax and consumption. Ask the Water Business Office which schedule applies to your service address and account history; the mailing city alone is not enough.
Question a bill before its deadline
The City asks customers who believe a bill is wrong to notify the Water Business Office in person or in writing before the delinquent date. Its page says this does not suspend the payment deadline. Normal billing cycles are approximately 30 days, and an unavailable meter reading may lead to an estimated bill.
If service was disconnected, paying does not automatically schedule reconnection. The City directs customers to contact the office at 205-248-5500 or [email protected] after paying the full outstanding balance and fees. Turn off fixtures before the technician visits.
City billing and restoration instructions. The current general-contact page uses [email protected]; the restoration page specifically prints [email protected].
A repaired leak may qualify for relief
The City publishes a residential leak-relief application requiring repair documentation. Its office-review criteria include consumption at least three times the preceding 12-month monthly average and at least 1,500 cubic feet above that average, with an approved meter of one inch or less. The affidavit also requires no prior adjustment for the customer or location in the preceding 24 months.
Section 16-123 requires a request within 90 days of repair. The Council may approve an adjustment of up to 75% of estimated lost-water volume, subject to the ordinance’s limits, or decline it. This is not a guaranteed percentage discount on the entire bill. The published application contains wording errors; use the code and confirm your circumstances with Customer Service.
Find the official leak-relief form →Current linked application, both pages. This is leak-related relief, not a verified income-based grant program.
See every meter-size charge, service fee and leak-relief condition →
Sources: full FY2026 schedule, billing instructions, development service fees, residential adjustment ordinance and customer forms. These prices and program statements do not describe drinking-water quality. Other affordability programs remain under review.
Regulatory history
Read violations with their follow-up actions
ADEM Drinking Water Watch lists 12 historical violation records for AL0001313 in the September 17, 2026 snapshot: two group records and ten individual records, numbered from 2009 through 2025. Their 41 dated actions help show what the agency asked for and what it later recorded. This is history, not a live advisory feed or a finding about a particular tap.
For the August 2023 Ed Love turbidity event, ADEM records public notification received and compliance achieved on September 28, 2023. The annual report and state record print different turbidity numbers; neither should be used as a current reading. A separate July–September 2025 monitoring record shows a notification request but no later disposition in the reviewed detail. It is not a measured exceedance or proof of present status.
For a current notice, use the City's official announcement and contact paths. For the individual violation dates and follow-up actions, open the system history below.
ADEM 2023-12 detail · ADEM 2025-1355 detail, checked 2026-09-17.
Read all 12 records and 41 dated actions →
Identity independently matched in ADEM and EPA’s water-system record. ADEM internal record 880 is distinct from public identifier AL0001313. Source data can change after retrieval; underlying notices, orders and later case updates remain to be reviewed.
Agency visits
Sanitary-survey and other site-visit records
ADEM lists 47 site visits dated June 27, 1990 through July 2, 2026. Nine have reason code SNSV, alongside operational, technical and other visit codes. ADEM explains that sanitary surveys evaluate a system’s ability to provide water and identify existing or potential sanitary risks; a visit listing is not the underlying inspection report.
The latest listed visit, July 2, 2026, has reason SITE, severity MIN, one deficiency found and one resolved. The latest SNSV-coded visit, February 27, 2025, has severity REC and zero found/resolved counts. Some entries combine a severity code with zero counts; the listing alone cannot explain a finding or a repair.
July 2026 findings and repairs
ADEM’s July 30, 2026 letter encloses its July 2 inspection. The findings page identifies no significant deficiencies and two minor deficiencies: a missing overflow flapper at West End Tank and a missing ladder-guard lock at Ridgeland Tank. It states that photographic evidence demonstrated both repairs were complete and that no further action was required for those repairs. This is a documented correction, not a claim that the system has no other issues.
The same page calculates average monthly water loss over the previous 12 months at 27%, using Monthly Operational Reports, and recommends no more than 15%. This is a water-loss recommendation, distinct from a contaminant measurement or drinking-water limit. The listing’s one-found/one-resolved counts do not reproduce the report’s two named deficiencies; both source representations are retained.
July 2026 annual inspection, cover letter and findings (PDF pages 1–2). Retrieved September 17, 2026. The repair statement applies to the two tank findings; it does not say the water-loss recommendation has been met.
February 2025 sanitary survey and follow-up
The underlying survey covers February 26–27, 2025; ADEM sent it with a May 30 letter. It identifies no significant deficiencies and one minor deficiency: the Lake Tuscaloosa intake pump-house sump pump was out of service for repairs. The findings page says the utility supplied proof on May 27, 2025 that a new pump was installed and working, with no further corrective action required for that finding. The summary visit row’s zero counts do not reproduce this corrected finding.
The report also records six recommendations and observations covering tank cleaning, log signatures and dates, chemical secondary containment, pH-buffer bottles, threaded hose bibs and water loss. It calculated approximately 22% average water loss for the preceding 12 months and recommended no more than 15%. The 2026 inspection’s 27% figure covers a later review window; neither finding establishes today’s loss rate.
2025 survey cover letter and findings, PDF pages 1–2, retrieved September 17, 2026. The dated report provides more detail than the summary visit row.
Read the dated visit history and its limits →
ADEM site visits and state explanation of site visits, retrieved 2026-09-17. This includes all 47 rows returned by that query; it does not establish that every agency visit has a published row.
Tap-monitoring history
Lead and copper monitoring
August 2026 samples filed in September
ADEM's September 16, 2026 submission lists 51 tap samples collected August 17–26, 2026. They are newer than the August 2023 tap statistics in the City's annual report. The submission gives individual lead and copper results, not a published 2026 system-wide 90th-percentile determination or a result for an unsampled home.
ADEM EDWRS submission, September 16, 2026, 11:59:06; 26 pages. Reporting lab: 40170 (STATE). The state analyte list labels code 1022 “COPPER, FREE” and 1030 “LEAD.” Sampling-point identifiers do not provide a property address or prove conditions at an unsampled tap.
Review all 51 sample records, their qualifiers and the older summaries →
Earlier monitoring-period summaries
ADEM lists 64 lead/copper summary records with monitoring periods beginning in 1992–2023. ADEM describes these as 90th-percentile summaries and labels the measurement column mg/L. The table includes sample counts, zero values, blank fields and multiple entries for some periods; a reported zero is not a claim that every household has zero lead exposure.
For January–December 2023, the state lists 56 samples and copper at 0.054 mg/L, with lead at 0 mg/L. The latest annual report’s August 2023 note gives copper’s 90th percentile as 0.056 ppm and lead below 1.0 ppb. Although mg/L and ppm are equivalent for these report comparisons, the copper numbers and period labels differ. Neither source has been overwritten to force agreement.
Read the 64 state summaries and compare their periods →
Full-date-range state query and ADEM’s explanation of the 90th-percentile summaries, retrieved 2026-09-17. No later period was returned by this query; that does not establish that later sampling did not occur.
Annual Reports
Which annual report covers these results?
The City's 2026 edition covers 2025, but some results in it were sampled earlier. Use the sample period beside a result before comparing it with another year.
AL0001313
TUSCALOOSA WATER & SEWER
2025 reporting period: The City's 2026 report covers 2025. Its tap lead and copper results were sampled in August 2023; UCMR 5 samples span November 2023–August 2024. The system page pairs every result with its date, units and printed criteria.
Source type shown in available records: Utility report
What To Check Next
Choose your next Tuscaloosa water step
Start with the question you need answered; dates and service addresses matter.
Unsure who serves you? Check your bill, then use the provider confirmation steps and the approximate service map.
Need current instructions? Check City news and alerts and use City water or 311 contacts for your address. This page does not show live advisory status.
Comparing a result or pipe record? Open the full AL0001313 report results or the City's service-line lookup instructions.
Evidence
Official sources and methodology
Location context
County or borough is not listed in the current city relationship record. Use the linked system PWSID and official source instead of inferring a service area from a city boundary.
Evidence
Sources to confirm next
Use the City report for dated results, City Water & Sewer for current service contacts, and ADEM for state records. Confirm the provider on your bill before applying these sources to your address.