Ashland public water system guide

Oregon publishes 16 lead-and-copper 90th-percentile summaries spanning 1992–2025. The latest displayed period, November 2–December 1, 2025, lists 60 samples, lead 0.0034 mg/L and copper 0.382 mg/L. The 90th percentile describes a sampled group, not every household.

The utility report and state service-line inventory contain different counts: 9,525 examined locations in the report and 9,522 non-lead lines in the state inventory. Both describe the October 2024 inventory work. Confirm your property’s record with Water Distribution at 541-552-2326 rather than assuming either system total identifies your line.

For a school fixture, use the district’s building-level lead reports rather than the utility’s system-wide percentile. The district’s December 2025 plan lists its next testing in fiscal year 2028; the linked records include both 2022 and 2023 samples.

EPA’s reviewed UCMR 5 file contains 120 exact-PWSID results for Ashland Creek’s entry point: 29 PFAS analytes plus lithium over four monitoring events. Every row has a literal less-than sign and a blank numerical result, meaning below that row’s reporting limit—not zero.

The source lists dates in both 2023 and 2026. The full system table preserves those dates and reporting limits. The annual reports’ grouped UCMR statements are separate evidence and are not used to replace EPA’s sample dates.

Oregon’s five-year violation page showed no results when checked September 25, 2026; the state page listed its latest update as September 24. A September 17 snapshot displayed a Lead & Copper Rule late/nonreporting entry for January–June 2026. The reason it no longer appears was not established, and neither snapshot proves current compliance.

The July 9, 2024 sanitary survey was separately labeled Outstanding Performer, with no significant deficiencies or unmet rule requirements identified for that survey. A survey finding and the changing violation-page display cover different requirements and dates.

Historical records include a lifted June 2019 Park Estates boil advisory and 2020 cyanotoxin monitoring of raw and finished water. The system profile explains their local scope, follow-up results and dates; neither is presented as a current notice.

Ashland’s municipal drinking-water profile is ASHLAND WATER DEPARTMENT, PWSID OR4100047. Start with the water provider named on your bill or utility account. If you are moving, arranging service, or unsure which supplier serves your property, Utility Customer Service can confirm the account at 541-488-6004.

Talent Irrigation District irrigation service and Ashland drinking-water service are different questions. Medford Water Commission supplies purchased drinking water to Ashland through the TAP intertie; that does not make every Ashland address a direct Medford retail customer.

Ashland Creek, stored in Reeder Reservoir, is the city’s primary water source. The creek’s East and West Forks meet at the reservoir, upstream of the treatment plant. Supplemental supplies have included Medford water through TAP and raw water from Talent Irrigation District.

For local context, distinguish the watershed that supplies the water from the area where drinking water is delivered. Forest restoration and sediment control protect the source; they are not measurements of water at your tap.

Ashland treats its creek water with coagulation, flocculation, filtration and disinfection. Oregon also lists soda-ash pH/alkalinity adjustment for corrosion control. These treatment processes describe the utility’s system; they do not predict a household lead or copper result.

The current municipal webpage describes treatment of up to 6 million gallons per day. A 2020 planning document used about 7.5 million gallons per day based on historical performance. Those figures have different dates and bases; the proposed replacement plant is a separate project.

Ashland’s Water Division describes more than 70 miles of water lines, five pump stations, 29 pressure-reducing stations and 1,308 fire hydrants. The replacement treatment plant is still a project in development, with construction timing and scope best checked on the city’s dated project page.

The August 26, 2026 update says constructability review was underway; July updates described slow permitting and winter construction expectations. Offsite culvert work and future plant construction are separate phases. Use project notices for trail or construction impacts.

In its dated 2026 updates, the city says TAP use began June 16, TID supplementation began June 25 and TID drinking-water supplementation stopped August 18. The August update describes approximately 60% Reeder Reservoir water and 40% TAP water. This is a dated system blend, not a guarantee about your tap today.

Check the Reeder Reservoir dashboard and the city’s water updates for changing supply conditions. For irrigation-service interruptions, use the TID guidance; for drinking-water pressure or service concerns, contact Ashland Water. Sign up for Jackson Alerts through the city’s instructions for emergency notifications.

For rates effective July 1, 2026, Ashland lists a $19.25 monthly customer charge plus a meter-size service charge; a ¾-inch meter is $18.15 before usage. Residential consumption tiers differ between November–April and May–October, so check both the season and the dwelling-unit basis.

The city’s year-round assistance program offers a 30% discount on electric, water and sewer charges to income-qualified households, capped at $800 per year. Applications and renewal rules matter. Utility Customer Service can also discuss a payment plan or the Equal Payment Program.

The detailed rate schedule includes every meter size, irrigation and commercial classes, and the city’s 1.5× outside-city rate rule. It also retains the posted income limits for the 30% utility discount and Emergency HEAT; confirm current eligibility with Utility Billing before applying.

Ashland’s Water Division sits within municipal Public Works, with distribution, treatment and supply responsibilities. City Council decisions set the planning and financing direction for major infrastructure. Use the current meeting calendar and agenda to participate.

The report’s contact list is useful historical context, but the 2025 PDF prints both 6 p.m. and 7 p.m. Council times. Check the current Council page for the actual meeting time, location, agenda and comment instructions.

The current Council page gives a 10 a.m. meeting-day deadline for advance written comments or requests to speak electronically. In-person speakers use the form at Council Chambers. Check the agenda before attending; the system profile explains the regular schedule and comment routes.

For a drinking-water service or quality question, call Ashland Water at 541-488-5353. The city’s current water page directs annual-report questions to Alistair Andre at 541-488-5345. Water Distribution Supervisor Dean LeBret is listed at 541-552-2326 for distribution questions.

Before arranging a household test, ask which laboratory, sample bottle, collection procedure and cost apply to your question. The report offers additional unregulated results on request, but that does not establish a free household sampling program. Paper copies of the annual report are available on request.